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Lifetime Warranty
Boldchice fully stands behind the products we sell. Therefore, all of our products are covered by a lifetime warranty starting from the day when the original order was received.
Lifetime Warranty Terms：
1. Customer will be responsible for back and forth shipping fees.
2. Customer must contact one of Boldchice representatives for the return shipping address when sending back the items.
3. Customer should make sure that items are safely packed before sending them back.
Boldchice will not be responsible for any lost or stolen items.
4. When sending back the items, customer must use a shipping method that has tracking on it. Packages with no tracking will not be processed.
5. Boldchice reserves the right to void the warranty on any items showing signs of modification, abuse or damage beyond “normal wear”, as determined by our jewelry professionals.
6.Warranty Update (Effective Sept. 18, 2025)
Our warranty has been upgraded from One Year to Lifetime Warranty. All purchases from this date forward are covered for life.
For any questions, please email us at: support@boldchice.com
